Clinic Opportunities

Clinic Opportunities


We are always on the lookout for talented, dedicated individuals with a passion for healthcare. As a team, we work together to improve the vision and quality of life for patients in our communities.

No matter your experience or background, we are looking for new hires to share and develop their skills. Review our open positions and then apply for positions in which you are interested by submitting your resume to careers@acuityeyegroup.com.  

Acuity Eye Group Careers

Front Office Associate

The Front Office Associate is responsible for welcoming, greeting and checking-in patients, collection of insurance and personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assisting in filing and maintaining patient files; both electronic and paper.

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Within the first 30 Days (with training from Regional Director):

1. Must master the patient check-in process; verify demographics, insurance info on route slip and in CareCloud system.
2. Understand the Route Slip and Day Sheet processes and procedures.
3. Understand how to update patient demographics and insurance information.
4. Ability to scan and upload Driver’s License and Insurance Cards.
5. Proficient in how to navigate and schedule patients in CareCloud System.
6. Understand and perform the patient check-out procedures.
7. Understands back-up protocol for processing patients in the event of system outages.

Within the first 60 Days (with training from Back Office Lead and Regional Director):
8. Ability to do a basic Visual Acuity (VA) assessment.
9. Ability to perform an intraocular pressure test with a Tonopen unit.
10. Can add eye drops to a patient; administers eye drops as directed.
11. Collect and document the patient’s chief complaint.
12. Verify the patient’s health history.
13. Document any medications patient is taking.

Consistently:
14. Maintains an appropriate professional appearance and demeanor in accordance with Company policies.
15. Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
16. Advocate and assist in maintaining a clean, neat, and cheerful environment where our patients feel comfortable.
17. Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
18. Other duties as assigned by management.

QUALIFICATION GUIDELINES:
REQUIRED: High School education, GED or equivalent
DESIRABLE: Experience in the Ophthalmology Industry. Experience in a medical office and/or customer service.
CERTIFICATES/LICENSES/REGISTRATIONS: None required

Ophthalmic Back Office Technician

Back Office Technicians perform a variety of patient care, office, and laboratory duties. Back Office Techs prepare patients for examination and assist other optical professionals in providing treatment to the eyes.

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Within the first 30 Days (with training from Back Office Lead), must be Exceptional at:
1. Ability to do a basic Visual Acuity (VA) assessment.
2. Ability to perform an intraocular pressure (IOP) test with a Tonopen unit.
3. Administer topical ophthalmic and dilation medications to a patient.
4. Collect and document the patient’s chief complaint.
5. Verify the patient’s ocular and medical health history.
6. Document any medications patient is taking.
7. Understands back-up protocol for processing patients in the event of system outages.

Within the first 60 Days (with training from Back Office Lead), must be Exceptional at:
8. Ability to take Fundus photos.
9. Administer a Visual Field (VF) test.
10. Ability to perform a Flourescein Angiogram (FA) procedure.
11. Ability to perform an Indocyanine Green Angiography (ICG) procedure.
12. Ability to perform a Refraction.
13. Ability to perform basis front office tasks and functions.

Consistently:
14. Maintain a clean, sterile, and cheerful environment where your patients feel comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient, quality treatment.
15. Responsible in obtaining consents from the patients. Ensure that patients read and sign the consents.
16. Maintains an appropriate professional appearance and demeanor in accordance with Company policies.
17. Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
18. Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
19. Obtain and review medical history and/or records from patient. Ensure that the health history is updated for all returning patients.
20. Escort patients to/from the front desk to the lane and introduce them to the Doctor.
21. Provides written instructions and/or patient education materials for the patient to review at home. Ensure patient understands all instructions.
22. Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status.
23. Correctly summarize and document what the physician says during an examination, including but not limited to, proper charting of the examination: documenting additions to the chief complaint, assessment and recommendations for treatment.
24. Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensure that they are accurately and completely uploaded into Care Cloud System.
25. Receives supply deliveries and rerouting them to appropriate staff.
26. Daily supply inventory and ensure that all exam rooms are well-stocked.
27. Maintains clean and orderly waiting area including reading material / television.
28. Other duties as assigned by management.