We take great pride in our patients and maintaining a high degree of patient satisfaction. Read some of their stories below.
I had a cataract in my right eye and once the insurance and the referral finally came through we came here. The staff was friendly and professional, answered all of my questions and helped me through the entire process. I would recommend them to anyone who has eye issues. Dr. Jessica Boeckmann came in with friendly confidence and smile that made you feel she could take care of you... and she did.
The operation was conducted at San Gabriel Ambulatory Surgery Center where the staff was courteous, friendly and competent and within two hours I was back outside with my cataract removed and seeing great!
My husband and I have nothing but good things to say about Dr. Boeckmann and the people at Retina Institute of California.
Due to a retina detachment, I have been going to the Retina Institute in Pasadena for nearly 5 years. When I met Dr. Chang about my detached retina, surgery was immediately scheduled for the next day. Dr. Michael Davis performed superb surgery on my detached retina and since January 2011 I have not had any problems with my retina. The expertise and knowledge of the medical staff is phenomenal when one reads about all their accomplishments. A professional and yet caring place!
Dr. Chang is one of the most compassionate Dr.s I have ever been too. He is truly concerned about what he calls "his people"-not patients. His concern is above and beyond - spending time listening and addressing all issues you may have. I have left his office knowing I am in good hands - and my fear of losing my eyesight to macular degeneration is being abated using all the latest technologies possible.
Had a great experience with the technicians and Dr. Bei. Not only impressed with her credentials, but her patient-doctor experience was excellent and relaxed. She gave me good answers to questions I had about glaucoma and eye drops, etc. and I felt she spent the right amount of time during my visit.
The technician (Remi) who did my field vision test stayed in the room with me during the test. I told her I am usually left alone for the 10 minutes and often almost fell asleep or was totally bored during this exam as it is so monotonous. I appreciated her staying there and watching the test take place. I would recommend this doctor and look forward to my return visit.
Went here for a glasses exam and got Dr. Brian Chen. He was very approachable, friendly, and took the time to answer any questions I had. He suggested I did a general eye exam in addition to my glasses exam, which was covered under my plan, so be sure to ask about that. If you want a clinic for your eye exam where you would be serviced professionally and not have to wait then go here.
This has been my third visit with Dr. Samuel and I would highly recommend him. The entire staff was very professional and courteous. They were very punctual and I would not hesitate to call for an appointment.